INTRODUCTION TO THE DECLARATION

The Katowice City Hall undertakes to ensure the accessibility of its website in accordance with the provisions of the Act of 4 April 2019 on Digital Accessibility of websites and mobile applications of public entities. The declaration on accessibility applies to the https://welcome.katowice.eu/ website.

DATE OF PUBLICATION AND UPDATING

Date of the website publication: 2019-10-31.
Date of the last significant update: 2020-12-21.

STATUS IN TERMS OF COMPLIANCE WITH THE LAW

The website is partially compliant with the Act of 4 April 2019 on the digital accessibility of websites and mobile applications of entities by virtue of the way it is navigated via the keyboard.
The code placed on all pages is verified for compliance with the standards set by the W3C organisation for XHTML 1.0 Transitional. The site complies with the Web Content Accessibility Guidelines 2.0 (WCAG) at Level AA (double A level). All pages are based on Cascading Style Sheets (CSS), which separate the content from the presentation layer.

DATE OF THE DECLARATION AND METHOD OF ASSESSING DIGITAL ACCESSIBILITY:

The declaration was made on: 2020-12-21. The last update of the declaration: 2020-12-21.
The declaration was prepared on the basis of self-assessment conducted by the entity and by the https://2bits.pl/ webmaster.

KEYBOARD SHORTCUTS

The font sizes used on the pages are defined in a relative manner, which allows for adjusting the sizes to the needs of users. In order to increase the font size at wuf11.katowice.eu, you must change your browser settings:

Internet Explorer: Menu "View" > "Text size"

Firefox: Menu "View" > "Zoom in" (Ctrl++)

Opera: Menu "View" > "Zoom in"

FEEDBACK AND CONTACT DETAILS

The person responsible for handling complaints and requests regarding the website accessibility:

Mr. Andrzej Noras deals with any comments and requests
e-mail: andrzej.noras@katowice.eu
telephone: 322593243

Supervisory authority to which complaints and appeals can be submitted:

The supervisory authority: IV Deputy Mayor of Katowice Jerzy Woźniak
Address: Katowice City Hall, Katowice 40-098, 4 Młyńska Street, room 414
e-mail: Jerzy.Wozniak@katowice.eu
telephone: 322593104

The Mayor of Katowice, by Order No. 1188/2020 of 11 September 2020, also appointed persons to act as accessibility coordinators. Information about the coordinators and their tasks can be found here.

INFORMATION ON THE PROCEDURE DESCRIBED IN ART. 18 OF THE DIGITAL ACCESSIBILITY ACT

Everyone has the right to make a request for the accessibility of a digital website, mobile application or any element thereof. You may also make a request for information to be available through an alternative means of access, for example by reading out an inaccessible document, describing the content of a film without an audio description and so on. The request should include the requester’s identity, an indication of the website or the mobile application that is concerned and the contact details. If the requesters report  their needs to be informed by means of alternative access methods, they should also specify a convenient way of presenting  the information to them. The public entity should comply with the request as soon as possible and within 7 days of the date of submitting the request at the latest. If it is not possible to meet the deadline, the public entity shall immediately inform the requester of the possible date, which shall not exceed 2 months following the request date. Where it is not possible to provide digital accessibility, the public entity may propose an alternative means of information access. If the public entity refuses to comply with the accessibility request or the alternative means of information access, the requester may complain about the provision of digital accessibility of a website, a mobile application or any element thereof. Once the aforementioned procedure has been exhausted, the request may also be made to the Ombudsman. The Ombudsman's website is available at: https://www.rpo.gov.pl/. 

ARCHITECTURAL ACCESSIBILITY 

The Citizen Service Office at Rynek 1 is adapted to the needs of people with dysfunctions.

Detailed information on architectural accessibility of the Katowice City Hall buildings can be found here.

ADDITIONAL INFORMATION

The https://welcome.katowice.eu/ website is also available with the use of Intelligent Web Reader and other web readers. The talking web browser enables blind or visually impaired people to use the website. The Intelligent Web Reader and other Web Readers read out the content on the web browser through a built-in synthetic voice. They have also the ability to enlarge the font size of    the text. The presentation mechanisms divide the page into logical sections, giving an idea of the graphic layout of the page. Browsing and navigating within a web page, which is converted to an audio language, is possible with the standard keyboard shortcuts. The graphic division of          the page is reflected by means of the numbered "points". The point corresponds to a logical part of the page.

If any page shows errors of non-compliance, we would be very grateful for reporting them at: i@katowice.eu.